Presentation

This Privacy Policy is intended to inform users of the website www.terratour.ma about how their personal data are collected, used, and protected.

The website is published by TERRATOUR SARL, a travel and tourism agency authorized by the Ministry of Tourism of the Kingdom of Morocco.

Data Controller

The data controller for personal data is:

TERRATOUR SARL
121, Allal Ben Abdellah Avenue, Rabat – Morocco
Phone : +212 5 37 63 57 50
Email : widad@terratour.ma

Data Collected

As part of the use of the website, TERRATOUR SARL may collect the following personal data:

– First and last name
– Email address
– Phone number
– Information related to travel requests
– Browsing data (cookies, IP address, browser type)

Purposes of Data Processing

The personal data collected are used to:

– Process information requests
– Manage bookings and tourism services
– Ensure customer follow-up
– Improve the quality of the website and services
– Comply with legal obligations

Legal Basis for Data Processing

The processing of personal data is based on:

– The user’s consent
– The performance of a contract or pre-contractual measures
– Compliance with legal obligations
– The legitimate interest of TERRATOUR SARL

Data Retention Period

Personal data are retained only for the period necessary to achieve the purposes for which they were collected, unless a legal obligation requires otherwise.

Recipients of the Data

Personal data are intended exclusively for TERRATOUR SARL.

They may be transmitted to partners (carriers, accommodation providers, tourism service providers) solely for the purpose of performing the requested services.

Data Security

TERRATOUR SARL implements appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of personal data.

However, as no computer system is completely secure, TERRATOUR SARL cannot guarantee absolute security.

User Rights

In accordance with Law No. 09-08, the user has the following rights:

– Right of access
– Right to rectification
– Right to object
– Right to erasure
– Right to restriction of processing

Any request relating to the exercise of these rights may be sent to : widad@terratour.ma

Cookies

The website www.terratour.ma uses cookies to improve the user experience and analyze website traffic.

The user may configure their browser to refuse all or part of the cookies.

Amendment of the Privacy Policy

TERRATOUR SARL reserves the right to modify this Privacy Policy at any time.

Users are invited to regularly consult this page in order to be informed of any updates.

Applicable Law and Competent Jurisdiction

This Privacy Policy is governed by Moroccan law.

Any dispute falls under the exclusive jurisdiction of the courts of Rabat.

Last updated: January 28, 2026